Terms of service

S & L Customz – Terms of Service

Effective Date: October 11th, 2025

Welcome to S & L Customz!
These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By placing an order, accessing our site, or engaging with our business in any form, you agree to be bound by these Terms. Please read them carefully before making a purchase.

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1. Overview

S & L Customz provides custom-designed apparel, accessories, and branded products for personal, business, and event use. All sales and services are provided under the terms outlined below. We reserve the right to update or modify these Terms at any time without prior notice. Updates will be effective upon posting to our website or provided to customers by email.

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2. Use of Services

You agree to use our website, products, and services only for lawful purposes. You may not:
    •    Use our designs, images, or logos without written permission.
    •    Provide false information when placing an order.
    •    Attempt to disrupt or interfere with our website or ordering system.

We reserve the right to refuse service to anyone for any reason at any time, especially in cases of suspected fraud, misuse, or harassment.

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3. Custom Orders & Design Approval

All custom designs are created based on customer-provided information, artwork, or approval.
    •    Once a design proof is approved by the customer, S & L Customz is not responsible for any spelling errors, incorrect colors, or design changes.
    •    Any requested modifications after approval may result in additional costs or delays.
    •    We do not reproduce copyrighted or trademarked material without written consent from the owner.

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4. Payment Terms

All orders must be paid in full before production begins. We accept major credit/debit cards, PayPal, and other approved payment methods.
    •    Prices are listed in U.S. dollars and are subject to change without notice.
    •    Sales tax applies where required by law.
    •    Payment confirms acceptance of our Return Policy and Shipping Policy.

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5. Production & Turnaround Time

Processing and production times vary depending on order volume, customization level, and material availability. Estimated timelines are provided at checkout or in your invoice.
While we make every effort to meet delivery dates, S & L Customz is not liable for delays due to carrier issues, weather, or unforeseen circumstances.

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6. Returns, Exchanges & Refunds

Because most of our products are custom-made, all sales are final.
We only accept returns or replacements if there is a defect or error on our part.
Please review our Return Policy for detailed information on eligibility and process.

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7. Shipping & Delivery

Once an order leaves our facility, shipping carriers are responsible for delivery.
S & L Customz is not liable for delays, damage, or loss once tracking shows a package has been shipped.
Customers are responsible for providing accurate shipping information.
Refer to our Shipping Policy for details.

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8. Intellectual Property

All designs, artwork, logos, photos, and website content are the property of S & L Customz unless otherwise stated.
No part of our content may be copied, reproduced, or distributed without written permission.

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9. Limitation of Liability

S & L Customz is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
Our total liability for any claim shall not exceed the amount paid for the product in question.

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10. Privacy & Data Protection

Your personal information is used solely for processing orders, delivering products, and communicating with you. We do not sell, share, or disclose your data to third parties without your consent.
See our Privacy Policy for more information.

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11. Cancellations

Orders may be canceled within 24 hours of purchase if production has not started.
After that window, cancellations may be subject to material or design fees.

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12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert Your State], without regard to conflict of law principles.
Any disputes shall be handled in a court of competent jurisdiction located in that state.